Privacy Policy

Andhra Pradesh Capital Region Development Authority (APCRDA) built the Amaravati One Mobile App as a free official mobile application for providing citizen services related to the Amaravati Capital Region. This service is provided by APCRDA at no cost and is intended for use as is.

Our app does NOT have a public new account registration option. Login is restricted exclusively to citizens whose data already exists in the APCRDA Land Pooling Scheme (LPS) database.

Citizens can log in using their registered Mobile Number via OTP verification. After successful login, the app displays citizen-specific data such as allotted plots, given lands, and entitlements fetched securely from the APCRDA database based on operational requirements.

a) Information You Provide

• Mobile Number: Required for secure OTP login authentication.
• Grievance / Complaint Details: Submitted for land and property related issues.
• Photos / Uploaded Images: Provided as supporting proof for grievances.
• Property / Plot Queries: Submitted to process service requests.

b) Device Permissions Used & Exact Purpose

Collected information is strictly utilized to fulfill citizen service requests, process grievance redressals, authenticate users via mobile login, display allotted plots with map navigation, facilitate communication from APCRDA, and enforce system security and fraud prevention.

We do not sell or share any personally identifiable information volunteered on this application to any third party (public or private). Information is only shared with relevant Government departments when necessary for service delivery, or as mandated by law or legal processes. All data is protected against loss, unauthorized access, misuse, alteration, or destruction.

We maintain strict physical, technical, and administrative security measures. All citizen records and transaction logs are stored on secured servers hosted and managed by the Government of Andhra Pradesh.

We retain information only as long as necessary for providing services. Since login is based on Land Pooling database, account remains as per government records. Grievance data is retained till issue is resolved.

For account and data deletion, citizen must send an email request from their registered email / mobile number to itsupport@apcrda.org with subject "Request for Account Deletion - Amaravati App". Our team will verify your details with LPS database and delete your app data within 15 working days and confirm via email.

Our app is not intended for children under 13 years of age. We do not knowingly collect or solicit personal identifiable information from children.

We may update our Privacy Policy periodically to reflect technological or legal updates. Users are advised to review this page regularly for any updates.